Privacy

Privacy Notice

This notice explains what information HNM Professional Services may collect through this website, why it is collected, and how you can reach Holly with questions or requests.

Privacy at a glance

HNM Professional Services collects only the information reasonably needed to respond to inquiries, review consultation requests, and communicate with clients or prospective clients. The website should not be used to submit medical records, financial information, passwords, security codes, or detailed home-access information.

  • Information is primarily collected through the Contact and Consultation forms.

  • Submitted information is used to respond to your request.

  • Form submissions are processed by Formspree and delivered to HNM’s business email.

  • The website is hosted on DigitalOcean; the domain is registered with GoDaddy.

  • HNM does not intentionally sell personal information.

  • You may contact HNM to ask about correcting or deleting information you submitted.

Information we may collect

HNM may collect the types of information listed below when a visitor uses the website forms. Only fields that exist on the site’s Contact and Consultation forms are described here.

Contact information

  • Full name

  • Email address

  • Phone number (optional)

Consultation information

  • Service requested

  • General location or ZIP code

  • Preferred consultation timeframe

  • Approximate service timeframe

  • General description of requested support

  • Referral source (optional)

General inquiry information

  • Inquiry category

  • Message content

Please note

Please do not submit highly sensitive personal, medical, financial, security, or property-access information through the website forms.

The website does not operate its own analytics or advertising tools. Formspree, DigitalOcean, Microsoft, and other providers listed in this notice may collect limited technical details needed to deliver their services (such as approximate submission time, IP-related security signals, or basic server logs). Those details depend on each provider’s documented practices.

How information is collected

Information may be collected when visitors submit the Contact form or the Consultation request form on this website. Those forms send submissions to Formspree, which emails them to HNM.

Information may also be collected when a visitor emails or calls HNM directly, or shares details during follow-up communication about an inquiry.

Limited technical information may be generated automatically by hosting, form-processing, email, or domain services used to operate the website.

How information is used

Submitted information may be used to:

  • Respond to general inquiries

  • Review consultation requests

  • Determine whether a location may be within the current service regions

  • Discuss service needs, timing, and expectations

  • Communicate with prospective or existing clients about the inquiry

  • Maintain records of business communications

  • Help prevent spam, abuse, or fraudulent submissions

Submitting a Contact or Consultation form is treated as a request for HNM to respond about that inquiry. Form submissions are not treated as signup for newsletters or promotional campaigns.

Third-party service providers

HNM uses third-party service providers to host the website, process form submissions, deliver and receive email, register the domain, and display public Google reviews as static content. These providers may process information only as necessary to provide their services.

Current providers include:

  • Formspree — hosted form submission and notification email delivery

  • Microsoft — business email for holly@hnmproservices.com (Microsoft 365 / Outlook)

  • DigitalOcean — website hosting (static site served with Nginx on a DigitalOcean droplet)

  • GoDaddy — domain registration and DNS

  • Google — scheduled sync of public Google Place reviews into static website content (no live review widget in the visitor’s browser)

  • Security or spam-prevention features offered by those services, when enabled

Privacy notices for current providers:

Cookies and website analytics

The website does not use advertising cookies or behavioral advertising tools. Hosting, form-processing, or email providers may still use essential technologies or server logs needed to operate, secure, and deliver their services.

At this time, the site configuration does not enable analytics or advertising cookies.

This notice does not claim that the website uses no cookies in every technical sense, because essential hosting or form-provider technologies may still be involved.

Public Google reviews shown on this site are copied into the website during a scheduled sync and served as static content. The public site does not load a live Google reviews widget in the visitor’s browser. If analytics, advertising tools, embedded maps, video players, review widgets, or scheduling tools are added later, this section will be updated before those features go live.

When information may be shared

Information may be shared:

  • With service providers that help operate the website or process communications

  • When reasonably necessary to respond to the visitor’s request

  • When required by law, legal process, or a valid government request

  • When reasonably necessary to protect the safety, rights, or property of HNM or others

  • In connection with a business transfer, if applicable

HNM Professional Services does not intentionally sell personal information.

HNM does not claim that information is never disclosed in every circumstance.

How long information is retained

HNM retains submitted information only for as long as reasonably needed to respond to inquiries, manage client communications, maintain appropriate business records, meet legal obligations, or resolve disputes. Information that is no longer reasonably needed may be deleted or securely disposed of.

Formspree, Microsoft, and other providers may retain submissions or message copies according to their own settings, retention rules, and backups. Immediate deletion from all backups or logs cannot be guaranteed.

How information is protected

HNM uses reasonable administrative and technical measures appropriate to the size and nature of the business to help protect information submitted through the website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Protective practices may include:

  • HTTPS encryption for the live website

  • Collecting only the information needed to respond to an inquiry

  • Restricting access to submitted information to people who need it for business purposes

  • Using provider account security features when available

  • Spam-prevention measures on forms where configured

Your choices and requests

Visitors may contact HNM to:

  • Ask about information they submitted through the website

  • Correct inaccurate contact information

  • Request deletion of information they submitted

  • Ask to stop further communication about an inquiry

HNM will review and respond to reasonable requests subject to applicable legal, operational, recordkeeping, and security requirements. Not every deletion request can always be completed immediately from every system or backup.

Children’s privacy

This website is intended for adults seeking information about HNM Professional Services. HNM does not knowingly use the website to collect personal information directly from children under 13. If HNM learns that information was submitted directly by a child, a parent or guardian may contact HNM to request review or deletion.

Changes to this Privacy Notice

HNM may update this notice when website features, service providers, or information practices change. The updated version will be posted on this page with a revised “Last updated” date.

Privacy questions or requests

To ask a privacy question or request access, correction, or deletion of information submitted through the website, contact Holly using the information below or through the Contact page.

Questions about this notice?

Reach out anytime—Holly is happy to help with privacy questions or ordinary service inquiries.